Terms of Service

Effective Date: January 1, 2024

1. Acceptance of Terms

By accessing and using the Box & Crates website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Box & Crates provides shipping supplies, packaging materials, and related products through our e-commerce platform. We offer wholesale and retail pricing for businesses and individuals.

3. Account Registration

To access certain features of our service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account

4. Orders and Payment

When you place an order with us, you agree to:

  • Provide accurate billing and shipping information
  • Pay all charges associated with your order
  • Accept that all orders are subject to availability
  • Understand that we reserve the right to refuse or cancel orders

5. Pricing and Payment Terms

All prices are subject to change without notice. Payment is due upon order placement unless other arrangements have been made. We accept major credit cards and approved business accounts.

6. Shipping and Delivery

We will make reasonable efforts to deliver products within the estimated timeframe. However, delivery dates are estimates and not guarantees. Risk of loss passes to you upon delivery to the carrier.

7. Returns and Refunds

Returns are accepted within 30 days of delivery for unused products in original packaging. Custom or special-order items may not be returnable. Return shipping costs are the responsibility of the customer unless the return is due to our error.

8. Limitation of Liability

Box & Crates shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the amount paid for the specific product or service.

9. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Box & Crates and is protected by copyright and other intellectual property laws.

10. Termination

We reserve the right to terminate or suspend your account and access to our services at any time, with or without cause, and with or without notice.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Box & Crates
Email: legal@boxandcrates.com
Phone: 1-800-BOX-CRATE
Address: 123 Shipping Lane, Warehouse District, NY 10001